It’s all about flexibility. KYC Portal services different
teams within different industries within various jurisdictions, so the key to
success was that of developing a solution that allows the compliance team to be
able to define and change all that is required to make KYC Portal fit their
The module of STATUSES allows the compliance team to set all
their required statuses for applications. Some clients call an incoming
application as OPEN, others PENDING or INCOMING. KYCP allows the team
to define the wording (and associated icon) of each status that is expected.
This module is flexible enough to create as many statuses as you need. Also for
each status, KYCP allows the team to define which statuses can only happen after
a particular status. This is a very important feature to allow the organisation
to define the path through which the application can move based on previous
state and also eliminating the possibility of human error within the process.
Another very important feature within this
module is the ability to associate statuses with specific roles within the
company. Which teams/users with which roles can click/view what status. This
goes a step further by linking such rules to the risk of the application. For example,
the junior agents can only APPROVE applications that are LOW risk. Anything
higher would only show the same team the RECOMMEND FOR APPROVAL status rather
than approval. This would then be moved to the more senior member of staff who
would need to approve again as they would be given the right to do so (four-eye
For further details on how KYC Portal can help you automate your processes feel free to get in touch
your live demo with one of our representatives.