Inconsistent client data is one of the biggest threats to effective compliance. Fragmented records, outdated documentation and duplicated profiles expose firms to regulatory risk and operational inefficiency. The solution? Creating a 'golden record' - a single, accurate, and authoritative client profile that drives your entire client lifecycle management process.
With KYC Portal CLM, achieving this single client view is not only possible - it's automated, auditable and scalable.
What Is a Golden Record in CLM?
A golden record is the master version of a client profile that consolidates data from all relevant systems into one consistent and validated source of truth. It ensures that everyone; compliance teams, relationship managers, risk officers etc... is working from the same, most up-to-date information.
In the context of CLM, a golden record should include:
· Verified identity information
· UBO structure and ownership mapping
· Documented risk assessments
· Up-to-date screening results (PEP, sanctions, adverse media)
· Ongoing review and event tracking
Many financial institutions still rely on siloed systems - CRM tools, document storage, onboarding platforms, screening databases, which leads to multiple, inconsistent client records.
This causes serious problems:
· Missed risk indicators due to partial data
· Conflicting information across departments
· Increased false positives and manual remediation
· Audit and regulatory reporting gaps
A single client view improves compliance, enhances client experience and enables data-driven decision-making at scale.
KYC Portal CLM is purpose-built to centralise and harmonise client data, giving your organisation a true golden record across the entire client lifecycle.
Centralised Client Profiles
All client data from onboarding documents and ID verification to risk scores and historical actions is housed in a single, unified interface.
Real-Time Data Synchronisation
KYC Portal CLM integrates with internal systems and third-party providers via connected APIs, ensuring updates are reflected across your compliance ecosystem instantly.
Duplicate Detection and Merging
The platform automatically flags potential duplicate records, enabling teams to merge client data cleanly and preserve a consistent audit trail.
Dynamic Risk Profiles
Risk scores are continuously updated based on changes in client activity, jurisdiction, or data inputs, ensuring the golden record stays relevant and accurate.
Full Audit Trail and Version History
Every edit, submission and review is logged in detail, providing traceability for internal control and regulatory scrutiny.
By using KYC Portal CLM to establish a single client view, firms gain:
· Regulatory confidence through consistent and accurate reporting
· Operational efficiency by eliminating redundant reviews and rework
· Improved client experience via faster onboarding and fewer document requests
· Reduced risk exposure by having a comprehensive picture of each client’s compliance status
Ready to move beyond fragmented client data?
Discover how KYC Portal CLM creates golden records that power smarter compliance.